KEYS TO AN EXCEPTIONAL EXPERIENCE
Our values are reinforced by eleven Frank Factors: principles of service that have shaped Blum Construction for over a century and establish by our founder Mr. Frank L. Blum himself. These principles are a roadmap to providing a unique and exceptional service experience.
Be Humble
Pride divides. Humility brings the team together and creates wisdom.
Lean-in
When challenges arise, no matter how large or small, face them head-on as soon as possible.
Sweat the Details
Success is in the details. Dig deep and do your research. Even the smallest details can make a big difference.
Super Service
Little things carry great meaning. Small acts of service will move us from good to great.
Over-communicate
Written communication builds commitments; verbal communication builds trust.
Sense of Urgency
People are our priority. Responding quickly in any situation shows that we care.
Presentation Matters
We aspire to inspire. Whether it is a first impression or a long-time connection, always put your best foot forward.
Well Begun is Half Done
We are professional planners. Planning early and often sets everyone up for success.
Perception = Reality
Our reputation is shaped by how others perceive us. To strengthen it, we must listen, learn, and adapt.
Done, Done
Check all the boxes and complete every task. Finish strong and make every conclusion a positive one.
People Never Forget How You Make Them Feel
Everyone is a potential customer, partner, and supporter. All deserve to be treated with kindness and respect.